The campaign via Danish ad agency Granddad Grey highlights BK's personal customer service pledge.
Hamburger King's efforts to kobold competing McDonald's have also been continually creative in latest years, whether it's presenting customers one-cent Whoppers whenever they're near a McDonald's or teasing its equivalent over its association using clowns. The latest work, by Denmark, highlights purchaser program by replying for you to McDonald's customer complaints about the brand's Facebook webpage.

The effort, by using agency Uncle Grey, saw Burger King write personal acknowledgement to over a thousand clients who had remaining customer service-related comments with the McDonald's Facebook or myspace web site over the course of last Thurs night night (Sept. 24). For 버거킹 and every of them all, the brand gifted away from you a voucher for a good flame-grilled Whooper, through a new link given in a BK reply.

Often the stop is designed to highlight the point that Burger King Denmark now guarantees that everyone gets a reply within forty-eight hours by themselves Facebook webpage. It likewise says it will answer everyone while far back in period since Facebook allows.

“Customer assistance is a big part of the complete guest experience and we haven’t been doing the good enough employment around taking care of each of our guest visitors on-line. When dealing with this we realized presently there are even additional hamburger fans out there of which deserve some sort of reply. We all did what we can to aid out, hoping many fire grilled Whopper like will help make things better once again, ” says Daniel Schröder, Marketing Director, Burger King Sweden and Denmark, inside a statement.